Haide respects your privacy. We collect the information needed to process orders, provide support, improve our store, and keep your account secure. We do not sell your personal information. We may share necessary details with trusted payment, delivery, and service providers. You can contact us to ask about, correct, or remove your personal information, subject to legal requirements.
By using the Haide website, you agree to use it lawfully and provide accurate information when placing an order. Product details, prices, and availability may change without notice. Orders are subject to acceptance and payment confirmation. Haide is not responsible for delays caused by events outside our control. These terms are governed by the laws that apply where Haide operates.
We want you to feel confident shopping with Haide. If you need to return an item, please contact us within 14 days of delivery. Items must be unworn, unused, and in their original packaging. Return postage may apply unless the item is faulty or incorrect. Refunds are sent to the original payment method after we receive and inspect the item. Please contact us before sending anything back.